What is Protection information management (PIM)

PIM is the: principled, systematised, and collaborative processes to collect, process, analyse, store, share, and use data and information to enable evidence-informed action for quality protection outcomes.

The objective of PIM is to provide quality data and information on people in displacement situations in a safe, reliable, and meaningful way. PIM is helpful in ensuring the efficient and targeted use of resources and to enable the coordination, design, and delivery of protection responses.



Ahmad, who suffers a birth disability, fled east Aleppo last month along with his mother and sought refuge at Jibreen collective shelter where he attends a UN funded remedial classes to catch up with his education.

Guidance & Products

All PIM guidance and products have been created collaboratively by protection and IM colleagues from throughout the community, and are available for download and use. PIM is also supportive of and being used by colleagues within CCCM, Shelter and other sectors.

All products


PIM is for everyone, and participation in the PIM Initiative is open to all.

Stakeholders in PIM include NGOs such as Oxfam, UN agencies such as UNICEF and OCHA,  global and field clusters, academia, and donors.

Interested colleagues may contribute to any part of the PIM initiative. While the overall result and usefulness of the initiative will depend on contributions from experts from throughout the protection and information management communities.

DRC and UNHCR will continue to facilitate the achievement of key objectives of the PIM initiative, in collaboration with other stakeholders.

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A gym class for African refugee children at the St. Andrew's Refugee Services centre in Cairo in 2016.

An African youngster studies hard during a children's education program at the St. Andrew's Refugee Services centre in Cairo in 2016


The objective of the PIM training project was to improve the ability of protection clusters to develop a more informed protection response anchored in an overall protection analysis.

Given requests from the field, the scope of PIM training will continue and expand in 2017.

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